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Abstract:
Wilden began to investigate several customer relationship management (CRM) packages in the market including: Maximizer Enterprise,
PeopleSoft, Siebel, Pivotal and Oracle. The Company knew it would require some customization assistance from the vendor but
it also wanted the capability to manage the new te (...)
Excerpt related to
customer relationship management case study for engineering:
... Pump & Engineering. Source: Maximizer Software. Document Type: Case
Study Description: Wilden began to investigate several customer relationship
management (CRM ...
Published:
2010-03-11
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Abstract:
This is part two of a note describing an opportunity TEC had to evaluate and compare the four top ERP vendors for a client.
Each vendor’s offering differed in such areas as functionality, flexibility, process fit and ease of use. Find out what TEC
learned as a result of the selection engagement. (...)
Excerpt related to
customer relationship management case study for engineering:
This is part two of a note describing an opportunity TEC had to evaluate and compare the four top ERP vendors for a client.
Each vendor’s offering...
Published:
2001-11-21
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Abstract:
When Edge Products’ new management team saw that the company’s manual engineering processes were not conducive to its constantly
changing product design environment, they immediately sought to improve change and part control processes. Learn how a new
product lifecycle management (PLM) solution helpe (...)
Excerpt related to
customer relationship management case study for engineering:
... Omnify Software. Document Type: Case Study Description: When Edge Products’
new management team saw that the company’s manual engineering processes were not ...
Published:
2010-04-19
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Abstract:
Everything you always wanted to know about Contract Manufacturer, Clearly and simply explained.Read our free whitepaper! As
a contract manufacturer, Western Electronics makes assemblies for its customers. This translates into a huge volume of data
being exchanged—and an exponentially greater number (...)
Excerpt related to
customer relationship management case study for engineering:
Everything you always wanted to know about Contract Manufacturer, Clearly and simply explained.Read our free whitepaper! As
a contract manufacturer...
Published:
2010-03-11
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Abstract:
A global sales force spread over five continents becomes more effective with Cameleon. Find Free IT Guides, Case Studies,
and Other Resources Linked to the global sales force. SDMO Industries, a global manufacturer of power generators, sells its
broad product line through a variety of sales channels. Comm (...)
Excerpt related to
customer relationship management case study for engineering:
A global sales force spread over five continents becomes more effective with Cameleon. Find Free IT Guides, Case Studies,
and Other Resources Linke...
Published:
2010-03-11
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Abstract:
Take your Enterprise Asset Management (EAM) to the next level.You've dreamed about it.now you can do it.Read this Free whitepaper.
Heinz Frozen Food Company was set on improving its manufacturing and maintenance process efficiency, and knew that implementing
a new enterprise asset management (EAM) system (...)
Excerpt related to
customer relationship management case study for engineering:
Take your Enterprise Asset Management (EAM) to the next level.You've dreamed about it.now you can do it.Read this Free
whitepaper. Heinz Frozen Foo...
Published:
2010-03-11
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Abstract:
Optimizing Selling and Ordering Processes for Complex Products Across Multiple Sales Channels. Documents and Other Package
to Use Complex Products Across Multiple Sales Channels. Manitou, a global producer of complex make-to-order forklift trucks,
wanted to optimize sales processes to overcome several cha (...)
Excerpt related to
customer relationship management case study for engineering:
Optimizing Selling and Ordering Processes for Complex Products Across Multiple Sales Channels. Documents and Other Package
to Use Complex Products ...
Published:
2010-03-11
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Abstract:
TheMIGroup is a provider of relocation and assignment management programs for companies relocating their employees nationally
and internationally. While the company had made some standard reports available online, it needed to enable clients to tailor
both reporting formats and the information presented (...)
Excerpt related to
customer relationship management case study for engineering:
... Delivers an Outstanding Customer Experience Level ... Illumiti. Document
Type: Case Study Description: TheMIGroup ... relocation and assignment
management programs for ...
Published:
2011-04-13
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Abstract:
At Nagoya Guidance and Propulsion Systems (NGPS), more than half of production time goes into to products such as aircraft
guidance systems. In 2003, NGPS installed Asprova’s advanced planning and scheduling system for greater efficiency from the
planning it had been doing manually until that time. In (...)
Excerpt related to
customer relationship management case study for engineering:
Case study: Mitsubishi Heavy Industries, Ltd. ... Download <strong>Case
study: Mitsubishi Heavy Industries, Ltd.</strong>. Comments: ...
Published:
2010-03-11
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Abstract:
Case Study: Kempe Group Success story. Read White Papers or Case Studies Associated with Business Solutions. Kempe, a provider
of innovative engineering solutions and services for a variety of industries, was using separate systems to manage the financial
and operation aspects of the business. These syste (...)
Excerpt related to
customer relationship management case study for engineering:
Case Study: Kempe Group Success story. Read White Papers or Case Studies Associated with Business Solutions. Kempe, a provider
of innovative engine...
Published:
2010-03-11
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Abstract:
A Stronger Field Sales Force and Better Internet Sales. IT Guides and Other Software Program to Use In Your System Related
To Stronger Field Sales Force and Better Internet Sales. Endress+Hauser (e+h), an international group of specialists for measurement
devices and automated solutions for industrial pro (...)
Excerpt related to
customer relationship management case study for engineering:
A Stronger Field Sales Force and Better Internet Sales. IT Guides and Other Software Program to Use In Your System Related
To Stronger Field Sales ...
Published:
2010-03-11
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Abstract:
Connect with Ruckus Wireless Network.Get this whitepaper for free! You'll wonder how you ever managed without it. Like all
fast-growing companies, Ruckus Wireless needed to continue to innovate quickly, speed products to market, manage costs, and
meet quality and regulatory compliance requirements—w (...)
Excerpt related to
customer relationship management case study for engineering:
Case Study: Ruckus Wireless. Source: Arena Solutions.
Published:
2010-03-11
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Abstract:
Astronics Advanced Electronic Systems was having problems with its product development processes. The company’s home-grown
system of Windows folders, Excel files, and Access databases was causing data inconsistencies that led to costly rework. Learn
how Astronics chose a product lifecycle management (P (...)
Excerpt related to
customer relationship management case study for engineering:
... Learn how Astronics chose a product lifecycle management (PLM) solution that ...
Download <strong>Case Study: Astronics Advanced Electronic Systems</strong>.
...
Published:
2010-04-19
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Abstract:
A manufacturer of multiple electronic goods needed to maximize its available storage. A logistics modeling and design tool
can help the company benefit from pull replenishment and focused storage approaches to logistics by enabling users to evaluate
different storage options. Find out how the solution ca (...)
Excerpt related to
customer relationship management case study for engineering:
... can support transition during initial design, including re-engineering of existing process,
for continued results. Download <strong>Case Study: Focused Storage ...
Published:
2010-03-11
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Abstract:
Bytec, Inc., a supplier of electronic and mechanical assemblies for the automotive sector, needed a system to allow original
equipment manufacturer (OEM) customers to trace a particularly complex part. Learn how ByTec chose a solution that provided
each part with a unique identity, complete with full tra (...)
Excerpt related to
customer relationship management case study for engineering:
Case Study: ByTec. Source: Plex Systems. Document ... and avoid warranty
costs. Download <strong>Case Study: ByTec</strong>. Comments: ...
Published:
2010-03-11
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Abstract:
This is part two of a note describing an opportunity TEC had to evaluate and compare the four top ERP vendors for a client.
Each vendor’s offering differed in such areas as functionality, flexibility, process fit and ease of use. Find out what TEC
learned as a result of the selection engagement. (...)
Excerpt related to
customer relationship management case study for engineering:
This is part two of a note describing an opportunity TEC had to evaluate and compare the four top ERP vendors for a client.
Each vendor’s offering...
Published:
2001-11-21
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Abstract:
Compare your choices concerning enterprise ressource planning (ERP) system.Be the success you were meant to be!Find the Software
Information You're Looking for. Following several acquisitions, Colombia-based ceramics manufacturer Corona found itself with
multiple enterprise resource planning (ERP) systems (...)
Excerpt related to
customer relationship management case study for engineering:
... Case Study: Corona ERP System is also known as : ERP ...
such as human resources (HR), customer relationship management (CRM), warehouse
management systems (WMSs ...
Published:
2010-03-11
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Abstract:
Energy Innovator Implements a New Business Model with mySAP.Secure Documents and Other Package to Use In Your Dynamic System
for Energy Innovator Implements. Capstone Turbine Corporation, an energy innovator, needed to implement management, business
model, and strategy changes. It also needed to improve p (...)
Excerpt related to
customer relationship management case study for engineering:
Energy Innovator Implements a New Business Model with mySAP.Secure Documents and Other Package to Use In Your Dynamic System
for Energy Innovator I...
Published:
2010-03-11
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Abstract:
Customer Process Management: The Real-time Enterprise Depends On the Merging of CRM and BPM. Templates and Other Software
Program to Use In Your System Merging of CRM and BPM. Customer-facing processes are challenging to manage because they are
always changing. Conventional workflow automation and stand-a (...)
Excerpt related to
customer relationship management case study for engineering:
Customer Process Management: The Real-time Enterprise Depends On the Merging of CRM and BPM. Templates and Other Software
Program to Use In Your Sy...
Published:
2010-03-11
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Abstract:
SAP Customer Success Story: Industrial Machinery and Components.Papers and Other Software Complex System to Use In Your Complex
System for Industrial Machinery and Components. Universal Instruments Corporation, a leading capital equipment manufacturer,
needed a flexible business solution to meet the chall (...)
Excerpt related to
customer relationship management case study for engineering:
SAP Customer Success Story: Industrial Machinery and Components.Papers and Other Software Complex System to Use In Your Complex
System for Industri...
Published:
2010-03-11