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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 customer relationship management applications for architectural engineering

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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Software as a Service for Customer Relationship Management and Sales


Major vendors are noting the growing demand for software as a service. However, smaller providers are forging new ground by offering services for inventory and collaborative planning.

customer relationship management applications for architectural engineering  as a Service for Customer Relationship Management and Sales Major Vendors Brace for SaaS The emergence of independent software as a service (SaaS) providers has created a major competitive challenge for most of the established independent software vendors (ISV). The Wall Street Journal ( WSJ ) released a series of excerpts from a Microsoft internal memo, where Chairman Bill Gates warned his top executives of the SaaS threat. In these excerpts, Gates called on Microsoft to jump toward the trend of SaaS Read More

SOA-based Applications and Infrastructure--The Next Frontier?


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customer relationship management applications for architectural engineering  new Microsoft CRM ( customer relationship management ) product completely developed on .NET. For ERP and accounting solutions, which includes Great Plains, Navision, Solomon, and Axapta, the focus is on .NET''s ability (with the support of Web services) to provide a unified environment for partners that develop product extensions. Moreover, at a recent MBS customer partner conference, MBS announced that the waves caused by Project Green will enable partners to use .NET tools and its languages to build Read More

Enterprise Management Software Vendor Welcomes Additions


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customer relationship management applications for architectural engineering  used by 10,000 customers customer relationship management (CRM) modules (such as business development tools, sales force automation [SFA], client relationship management, and proposal automation), used by 1,800 customers human capital management (HCM) modules (such as time collection and expense management, resource and project planning, employee self-service), used by 1,200 customers business performance management (BPM) modules (for example, balanced scorecards, forecasting, and planning tools), used Read More

From Shoestring Budget to Millions: The Road Ahead for an Enterprise Management Software Vendor


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Customer Choices for Achieving Growth


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